Support and feedback

Help with Other Memory.

Questions, bug reports, and suggestions are welcome. Your message reaches the developer directly.

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Contact support

Tell me what happened.

Email support@weirdgears.com for help, general feedback, or a feature request. Messages in English or Danish are welcome.

Email Other Memory support

Before you write

Three common places to look.

01

Reconnect the vault

Other Memory works with the folder you select in Files. If access is lost after a move, restore, or system change, choose the Zettelkasten root folder again.

02

Let iCloud finish

If files are still being delivered by iCloud Drive, keep the device online and allow preparation to finish before searching or editing the vault.

03

Enter a source manually

Bibliographic lookup needs an internet connection and a recognised identifier. When a provider has no matching record, the source fields remain editable.